Complaints Procedure

 

Introduction

We process personal information for certain legitimate business purposes, which include some or all
of the following:

Where the processing enables us to enhance, modify, personalise, or otherwise improve our services
/ communications for the benefit of our customers.

  • To identify and prevent fraud
  • To enhance the security of our network and information systems
  • To better understand how people interact with our websites
  • To provide postal communications which we think will be of interest to you
  • To determine the effectiveness of promotional campaigns and advertising

Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so please email hello@theecoroofandwallcompany.co.uk or contact us on the telephone number provided below. Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.

Download our Complaints Procedure PDF here 

Futureproofing your home with a whole-house approach.

We are authorised and regulated by the Financial Conduct Authority, FRN No. 746571.
We are a credit broker and not a lender and have finance facilities with a panel of lenders.

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